| Location | |
| Country: | United States |
| State/Prov: | California |
| City: | Redwood Shores |
| Position | |
| Position/Title: | Technical Support Engineer |
| Position Type: | Permanent F/T |
| Closing Date: | 2008-09-18 |
| Job Description: |
Responsibilities The Technical Support Engineer will provide email and phone technical support to our customers, will act as point of contact regarding technical issues, and will work closely with Engineering and QA teams to facilitate feedback. |
| Job Requirements: |
Qualifications -4+ years of experience in a technical support role -Strong knowledge of current firewall, Intrusion Detection System Brands & technologies, and Vulnerability Network Scanners (Nessus, nmap, Cybercop, ISS Internet Scanner) -Knowledge of NIS, NFS, DNS, ACL, server/client configuration, TCP/IP networking hardware, protocols, and LAN configuration, knowledge of LAN and WAN technologies and web security architectures -Preferably the candidate would have some knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2000, Windows NT, Novell, Lotus Notes, Mac OS) -Strong customer orientation and possess an excellent work ethic -Outstanding troubleshooting and analytical skills -Excellent written and verbal communication skills -Bachelor of Science, preferably with a major in Computer Science or another relevant field |
| Contact Information | |
| Contact Directions: | Interested candidates please send resumes to : support-careers (at) qualys (dot) com [email concealed] |
| Company: | Qualys, Inc. |
| First Name: | Leina |
| Last Name: | Maruyama |
| Title: | |
| Email: | support-careers (at) qualys (dot) com [email concealed] |